The Precision Void.
Project Zenith demonstrates the future of customer experience through multimodal AI. A seamless fusion of Voice, Vision, and Intelligence natively powered by Google Customer Engagement Suite and the Gemini API.
Core Capabilities
Engineered for extreme low-latency and maximum context retention.
Ultra Low-Latency
Built on Google's high-speed WebRTC infrastructure for sub-100ms audio delivery, enabling naturally conversational turn-taking.
Multimodal Vision
Seamlessly escalate from text to voice and live video analysis using Gemini Live's native multimodal capabilities.
Agentic Orchestration
Routing intelligence powered by Gemini Enterprise for CX, maintaining continuous conversational context across modalities.
Enterprise Multimodal Architecture
Evaluating the path to production: Why a portable middleware stack is mandatory for enterprise AI integration.
Portable Middleware Stack (e.g., LiveKit + Pipecat)
Direct frontend SDKs rely on standard WebSockets (TCP), which suffer from packet-loss and stuttering during media streaming. A proper enterprise architecture routes user audio and video through a dedicated WebRTC server, where a backend process orchestrates the AI logic before connecting to the LLM.
routerEnterprise Transport
Platforms like LiveKit provide true WebRTC (UDP) transport, preventing the packet-loss and stuttering inherent to standard direct-to-browser WebSockets.
webhookFunction Calling
Middleware provides the secure, server-side environment needed to natively execute Gemini tool calls, enabling dynamic routing and external API integration.
swap_horizProvider Portability
Abstracts the LLM connection. You can swap Gemini for OpenAI or Anthropic by changing a single pipeline node, preventing vendor lock-in.
Cost Estimate per Average Session
Illustrative per-interaction unit costs for a 10-minute multimodal session utilizing a middleware stack. Assumes enterprise scale (1M+ interactions/mo) with the Gemini Flash tier.
Enterprise Implementation LiveKit + Pipecat (or equivalent)~$0.32
Incorporates the server-side resources strictly required to intercept, route, and proxy the media streams for active AI orchestration.